Marketing (FAQs)

A third party means a person other than the citizen making a request for information and includes a public authority. Third parties have a right to be heard in respect of applications and appeals dealing with information submitted by them to the Government in confidence. [S.2(n) and S.11]

PIOs are officers designated by the public authorities in all administrative units or offices under it to provide information to the citizens requesting for information under the Act. Any officer, whose assistance has been sought by the PIO for the proper discharge of his or her duties, shall render all assistance and for the purpose of contraventions of the provisions of this Act, such other officer shall be treated as a PIO.

Besides supplying its full range of products to institutional buyers like Defence and the Railways, SAIL is successfully servicing the requirements of a variety of customers in the following user segments:

Projects
Construction
Heavy engineering
Fabrication
Tube manufacturers
Cold-reducers
Auto segment
Cycle
Drum & Barrel
Container
White goods
Transportation (oil/gas/water)
Coated sheet manufacturers
Wire drawers
Agricultural equipment

It comes into force on the 12th October, 2005 (120th day of its enactment on 15th June, 2005). Some provisions have come into force with immediate effect viz. obligations of public authorities [S.4(1)], designation of Public Information Officers and Assistant Public Information Officers[S.5(1) and 5(2)], constitution of Central Information Commission (S.12 and 13), constitution of State Information Commission (S.15 and 16), non-applicability of the Act to Intelligence and Security Organizations (S.24) and power to make rules to carry out the provisions of the Act (S.27 and 28).

The Act extends to the whole of India except the State of Jammu and Kashmir. [S.(12)]

Information means any material in any form including records, documents, memos, e-mails, opinions, advices, press releases, circulars, orders, logbooks, contracts, reports, papers, samples, models, data material held in any electronic form and information relating to any private body which can be accessed by a public authority under any other law for the time being in force[S.2(f)].

It includes the right to -

1. inspect works, documents, records.
2. take notes, extracts or certified copies of documents or records.
3. take certified samples of material.
4. obtain information in form of printouts, diskettes, floppies, tapes, video cassettes or in any other electronic mode or through printouts.[S.2(j)]

It shall publish within one hundred and twenty days of the enactment:-

1. the particulars of its organization, functions and duties;
2. the powers and duties of its officers and employees;
3. the procedure followed in its decision making process, including channels of supervision and accountability;
4. the norms set by it for the discharge of its functions;
5. the rules, regulations, instructions, manuals and records used by its employees for discharging its functions;
6. a statement of the categories of the documents held by it or under its control;
7. the particulars of any arrangement that exists for consultation with, or representation by the members of the
8. public, in relation to the formulation of policy or implementation thereof;
9. a statement of the boards, councils, committees and other bodies consisting of two or more persons constituted by it. Additionally, information as to whether the meetings of these are open to the public, or the minutes' of such meetings are accessible to the public;
10. a directory of its officers and employees;
11. the monthly remuneration received by each of its officers and employees, including the system of compensation as provided in its regulations;
12. the budget allocated to each of its agency, indicating the particulars of all plans, proposed expenditures and reports on disbursements made;
13. the manner of execution of subsidy programmes, including the amounts allocated and the details and beneficiaries of such programmes;
14. particulars of recipients of concessions, permits or authorizations granted by it;
15. details of the information available to, or held by it, reduced in an electronic form;
16. the particulars of facilities available to citizens for obtaining information, including the working hours of a library or reading room, if maintained for public use;
17. the names, designations and other particulars of the Public Information Officers.[S.4(1)(b)]

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The following is exempt from disclosure [S.8)]

1. information, disclosure of which would prejudicially affect the sovereignty and integrity of India, the security, strategic, scientific or economic interests of the State, relation with foreign State or lead to incitement of an offence
2. information which has been expressly forbidden to be published by any court of law or tribunal or the disclosure of which may constitute contempt of court;
3. information, the disclosure of which would cause a breach of privilege of Parliament or the State Legislature;
4. information including commercial confidence, trade secrets or intellectual property, the disclosure of which would harm the competitive position of a third party, unless the competent authority is satisfied that larger public
5. interest warrants the disclosure of such information;
6. information available to a person in his fiduciary relationship, unless the competent authority is satisfied that the larger public interest warrants the disclosure of such information;
7. information received in confidence from foreign Government;
8. information, the disclosure of which would endanger the life or physical safety of any person or identify the source of information or assistance given in confidence for law enforcement or security purposes;
9. information which would impede the process of investigation or apprehension or prosecution of offenders;
10. cabinet papers including records of deliberations of the Council of Ministers, Secretaries and other officers;
11. information which relates to personal information the disclosure of which has no relationship to any public activity or interest, or which would cause unwarranted invasion of the privacy of the individual;
12. Notwithstanding any of the exemptions listed above, a public authority may allow access to information, if public interest in disclosure outweighs the harm to the protected interests.

Only that part of the record which does not contain any information which is exempt from disclosure and which can reasonably be severed from any part that contains exempt information, may be provided. [S.10]

1. Develop educational programmes for the public especially disadvantaged communities on RTI.
2. Encourage Public Authorities to participate in the development and organization of such programmes.
3. Promote timely dissemination of accurate information to the public.
4. Train officers and develop training materials.
5. Compile and disseminate a User Guide for the public in the respective official language.
6. Publish names, designation postal addresses and contact details of PIOs and other information such as notices regarding fees to be paid, remedies available in law if request is rejected etc. (S.26)

Lower Courts are barred from entertaining suits or applications against any order made under this Act. (S.23) However, the writ jurisdiction of the Supreme Court and High Courts under Articles 32 and 225 of the Constitution remains unaffected.

Central Government, State Governments and the Competent Authority as defined in S.2(e) are vested with powers to make rules to carry out the provisions of the Right to Information Act, 2005. (S.27 & S.28)

If any difficulty arises in giving effect to the provisions in the Act, the Central Government may, by Order published in the Official Gazette, make provisions necessary/expedient for removing the difficulty. (S.30)

Major steel products exported are Mild Steel billets, Wire rods, Hot rolled Plates/Coils Sheets, CRNO Steels. Details are available in Export product profile.

Export orders are booked from enlisted customers either through negotiations or invitation of bids.

For details please click  Enlistment of New Customer

Normally it takes one to two weeks from the date of submission of above details from financially strong customers.

There is no fixed price for export as this depends on size, grade, shipment period and prevailing market prices in the importing country.

Presently we are entering into FOB stowed Contracts with delivery from Load ports of Vizag for Bhillai and Rourkela Steel Plant products and from Haldia for Durgapur, Bokaro and IISCO Steel Plant products. Payment is to be made by means of an irrevocable, Letter of Credit (L/C*) payable at sight established by a first class international bank, satisfactorily in all respects, in favour of Steel Authority of India Limited, Central Marketing Organisation, 40 Jawaharlal Nehru Road, Calcutta - 700071 (India)

They are given under Contract Terms & Conditions - FOB and include. General Terms and Conditions Shipping Terms & Conditions Letter of Credit Format *

All L/CÔÇÖs opened on SAIL for buying steel on FOB basis need to incorporate the Red Clause. This clause allows SAIL to negotiate its commercial invoice and realize full payment after the expiry of the Laycan period given in the NOR, subject to receipt of cargo at the port. Red clause is operated whenever the buyer, within the specified laydays fails to nominate a suitable vessel or vessel nominated by the buyer fails to arrive at the designated load port within the laycan. For further details please refer to General Terms and conditions.

Generally it is effected within 45 days from the date of receipt of workable Letter of Credit* as per our Format given under Contract Terms & Conditions ÔÇô FOB.

Minimum order quantity varies for different products and details of most products are given in the Export product profile. For others, the dealing executives may be contacted.

We do not have a policy for appointing agents for export. Hence the question of paying any commission to agents does not arise.

SAIL books export orders on spot basis. SAIL generally does not enter into long term export contracts with customers

SAIL is a public sector undertaking of the Government of India which holds 75% of equity. Other major shareholders are Insurance companies with 10.84%, Financial institutions/Banks with 3.50% stake and individuals with 3.10% stake. For complete details see Shareholding pattern.

Besides supplying its full range of products to institutional buyers like Defence and the Railways, SAIL is successfully servicing the requirements of a variety of customers in the following user segments:

• Projects
• Construction
• Heavy engineering
• Fabrication
• Tube manufacturers
• Cold-reducers
• Auto segment
• Cycle
• Drum & Barrel
• Container
• White goods
• Transportation (oil/gas/water)
• Coated sheet manufacturers
• Wire drawers
• Agricultural equipment

Every PIO will be liable for fine of Rs. 250 per day, up to a maximum of Rs. 25,000/-, for - 

1. not accepting an application;
2. delaying information release without reasonable cause;
3. malafidely denying information;
4. knowingly giving incomplete, incorrect, misleading information;
5. destroying information that has been requested and
6. obstructing furnishing of information in any manner.

The Information Commission (IC) at the Centre and the State levels will have the power to impose this penalty. The Information Commission can also recommend disciplinary action for violation of the law against an erring PIO. (S.20)

It comes into force on the 12th October, 2005 (120th day of its enactment on 15th June, 2005). Some provisions have come into force with immediate effect viz. obligations of public authorities [S.4(1)], designation of Public Information Officers and Assistant Public Information Officers[S.5(1) and 5(2)], constitution of Central Information Commission (S.12 and 13), constitution of State Information Commission (S.15 and 16), non-applicability of the Act to Intelligence and Security Organizations (S.24) and power to make rules to carry out the provisions of the Act (S.27 and 28).

The Act extends to the whole of India except the State of Jammu and Kashmir. [S.(12)]

Information means any material in any form including records, documents, memos, e-mails, opinions, advices, press releases, circulars, orders, logbooks, contracts, reports, papers, samples, models, data material held in any electronic form and information relating to any private body which can be accessed by a public authority under any other law for the time being in force[S.2(f)].

It includes the right to -

1. inspect works, documents, records.
2. take notes, extracts or certified copies of documents or records.
3. take certified samples of material.
4. obtain information in form of printouts, diskettes, floppies, tapes, video cassettes or in any other electronic mode or through printouts.[S.2(j)]

It shall publish within one hundred and twenty days of the enactment:-

1. the particulars of its organization, functions and duties;
2. the powers and duties of its officers and employees;
3. the procedure followed in its decision making process, including channels of supervision and accountability;
4. the norms set by it for the discharge of its functions;
5. the rules, regulations, instructions, manuals and records used by its employees for discharging its functions;
6. a statement of the categories of the documents held by it or under its control;
7. the particulars of any arrangement that exists for consultation with, or representation by the members of the
   public, in relation to the formulation of policy or implementation thereof;
8. a statement of the boards, councils, committees and other bodies consisting of two or more persons constituted by it. Additionally, information as to whether the meetings of these are open to the public, or the minutes' of such meetings are accessible to the public;
9. a directory of its officers and employees;
10. the monthly remuneration received by each of its officers and employees, including the system of compensation as provided in its regulations;
11. the budget allocated to each of its agency, indicating the particulars of all plans, proposed expenditures and reports on disbursements made;
12. the manner of execution of subsidy programmes, including the amounts allocated and the details and beneficiaries of such programmes;
13. particulars of recipients of concessions, permits or authorizations granted by it;
14. details of the information available to, or held by it, reduced in an electronic form;
15. the particulars of facilities available to citizens for obtaining information, including the working hours of a library or reading room, if maintained for public use;
16. the names, designations and other particulars of the Public Information Officers.[S.4(1)(b)]

The following is exempt from disclosure [S.8)]

1. information, disclosure of which would prejudicially affect the sovereignty and integrity of India, the security, strategic, scientific or economic interests of the State, relation with foreign State or lead to incitement of an offence
2. information which has been expressly forbidden to be published by any court of law or tribunal or the disclosure of which may constitute contempt of court;
3. information, the disclosure of which would cause a breach of privilege of Parliament or the State Legislature;
4. information including commercial confidence, trade secrets or intellectual property, the disclosure of which would harm the competitive position of a third party, unless the competent authority is satisfied that larger public
   interest warrants the disclosure of such information;
5. information available to a person in his fiduciary relationship, unless the competent authority is satisfied that the larger public interest warrants the disclosure of such information;
6. information received in confidence from foreign Government;
7. information, the disclosure of which would endanger the life or physical safety of any person or identify the source of information or assistance given in confidence for law enforcement or security purposes;
8. information which would impede the process of investigation or apprehension or prosecution of offenders;
9. cabinet papers including records of deliberations of the Council of Ministers, Secretaries and other officers;
10. information which relates to personal information the disclosure of which has no relationship to any public activity or interest, or which would cause unwarranted invasion of the privacy of the individual;
11. Notwithstanding any of the exemptions listed above, a public authority may allow access to information, if public interest in disclosure outweighs the harm to the protected interests.

Only that part of the record which does not contain any information which is exempt from disclosure and which can reasonably be severed from any part that contains exempt information, may be provided. [S.10]

It means any authority or body or institution of self-government established or constituted: [S.2(h)]
by or under the Constitution; 
by any other law made by Parliament;
by any other law made by State Legislature;
by notification issued or order made by the appropriate Government. and includes any-
a. body owned, controlled or substantially financed
b. non-Government organization substantially financed directly or indirectly by the appropriate Government.

Central Intelligence and Security agencies specified in the Second Schedule like IB, R&AW, Directorate of Revenue Intelligence, Central Economic Intelligence Bureau, Directorate of Enforcement, Narcotics Control Bureau, Aviation Research Centre, Special Frontier Force, BSF, CRPF, ITBP, CISF, NSG, Assam Rifles, Special Service Bureau, Special Branch (CID), Andaman and Nicobar, The Crime Branch-CID-CB, Dadra and Nagar Haveli and Special Branch, Lakshadweep Police. Agencies specified by the State Governments through a Notification will also be excluded. The exclusion, however, is not absolute and these organizations have an obligation to provide information pertaining to allegations of corruption and human rights violations. Further, information relating to allegations of human rights violations could be given but only with the approval of the Central or State Information Commission, as the case may be. [S.24)]

A third party means a person other than the citizen making a request for information and includes a public authority. Third parties have a right to be heard in respect of applications and appeals dealing with information submitted by them to the Government in confidence. [S.2(n) and S.11]

PIOs are officers designated by the public authorities in all administrative units or offices under it to provide information to the citizens requesting for information under the Act. Any officer, whose assistance has been sought by the PIO for the proper discharge of his or her duties, shall render all assistance and for the purpose of contraventions of the provisions of this Act, such other officer shall be treated as a PIO.

1. PIO shall deal with requests from persons seeking information and where the request cannot be made in writing, to render reasonable assistance to the person to reduce the same in writing.
2. If the information requested for is held by or its subject matter is closely connected with the function of another public authority, the PIO shall transfer, within 5 days, the request to that other public authority and inform the applicant immediately.
3. PIO may seek the assistance of any other officer for the proper discharge of his/her duties.
4. PIO, on receipt of a request, shall as expeditiously as possible, and in any case within 30 days of the receipt of the request, either provide the information on payment of such fee as may be prescribed or reject the request for any of the reasons specified in S.8 or S.9.
5. Where the information requested for concerns the life or liberty of a person, the same shall be provided within forty-eight hours of the receipt of the request.
6. If the PIO fails to give decision on the request within the period specified, he shall be deemed to have refused the request.
7. Where a request has been rejected, the PIO shall communicate to the requester - (i) the reasons for such rejection, (ii) the period within which an appeal against such rejection may be preferred, and (iii) the particulars of the Appellate Authority.
8. PIO shall provide information in the form in which it is sought unless it would disproportionately divert the resources of the Public Authority or would be detrimental to the safety or preservation of the record in question.
9. If allowing partial access, the PIO shall give a notice to the applicant, informing:
   1. that only part of the record requested, after severance of the record containing information which is exempt from disclosure, is being provided;
   2. the reasons for the decision, including any findings on any material question of fact, referring to the material on which those findings were based;
   3. the name and designation of the person giving the decision;
   4. the details of the fees calculated by him or her and the amount of fee which the applicant is required to deposit; and
   5. his or her rights with respect to review of the decision regarding non-disclosure of part of the information, the amount of fee charged or the form of access provided.
10. If information sought has been supplied by third party or is treated as confidential by that third party, the PIO shall give a written notice to the third party within 5 days from the receipt of the request and take its representation into consideration.
11. Third party must be given a chance to make a representation before the PIO within 10 days from the date of receipt of such notice.

1. Apply in writing or through electronic means in English or Hindi or in the official language of the area, to the PIO, specifying the particulars of the information sought for.
2. Reason for seeking information are not required to be given;
3. Pay fees as may be prescribed (if not belonging to the below poverty line category).

1. 30 days from the date of application
2. 48 hours for information concerning the life and liberty of a person
3. 5 days shall be added to the above response time, in case the application for information is given to Assistant Public Information Officer.
4. If the interests of a third party are involved then time limit will be 40 days (maximum period + time given to the party to make representation).
5. Failure to provide information within the specified period is a deemed refusal.

1. Application fees to be prescribed which must be reasonable.
2. If further fees are required, then the same must be intimated in writing with calculation details of how the figure was arrived at;
3. Applicant can seek review of the decision on fees charged by the PIO by applying to the appropriate Appellate Authority;
4. No fees will be charged from people living below the poverty line
5. Applicant must be provided information free of cost if the PIO fails to comply with the prescribed time limit.

1. If it is covered by exemption from disclosure. (S.8)
2. If it infringes copyright of any person other than the State. (S.9)

1. First Appeal: First appeal to the officer senior in rank to the PIO in the concerned Public Authority within 30 days from the expiry of the prescribed time limit or from the receipt of the decision (delay may be condoned by the Appellate Authority if sufficient cause is shown).
2. Second Appeal: Second appeal to the Central Information Commission or the State Information Commission as the case may be, within 90 days of the date on which the decision was given or should have been made by the First Appellate Authority. (delay may be condoned by the Commission if sufficient cause is shown).
3. Third Party appeal against PIO's decision must be filed within 30 days before first Appellate Authority; and, within 90 days of the decision on the first appeal, before the appropriate Information Commission which is the second appellate authority.
4. Burden of proving that denial of Information was justified lies with the PIO.
5. First Appeal shall be disposed of within 30 days from the date of its receipt. Period extendable by 15 days if necessary. (S.19)

1. Central Information Commission to be constituted by the Central Government through a Gazette Notification.
2. Commission includes 1 Chief Information Commissioner (CIC) and not more than 10 Information Commissioners (IC) who will be appointed by the President of India.
3. Oath of Office will be administered by the President of India according to the form set out in the First Schedule.
4. Commission shall have its Headquarters in Delhi. Other offices may be established in other parts of the country with the approval of the Central Government.
5. Commission will exercise its powers without being subjected to directions by any other authority. (S.12)

1. Candidates for CIC/IC must be persons of eminence in public life with wide knowledge and experience in law, science and technology, social service, management, journalism, mass media or administration and governance.
2. CIC/IC shall not be a Member of Parliament or Member of the Legislature of any State or Union Territory. He shall not hold any other office of profit or connected with any political party or carrying on any business or pursuing any profession. (S.12)
3. Appointment Committee includes Prime Minister (Chair), Leader of the Opposition in the Lok Sabha and one Union Cabinet Minister to be nominated by the Prime Minister.

1. CIC shall be appointed for a term of 5 years from date on which he enters upon his office or till he attains the age of 65 years, whichever is earlier.
2. CIC is not eligible for reappointment.
3. Salary will be the same as that of the Chief Election Commissioner. This will not be varied to the disadvantage of the CIC during service. (S.13)